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Ledger.com/Start® | Getting started — Ledger Support

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— 2 min read

Welcome to Ledger.com/Start®, your official guide to securely setting up and managing your Ledger hardware wallet. This support page provides step-by-step instructions, best practices, and helpful tips to ensure your crypto assets remain safe.

Why Use Ledger?

Ledger hardware wallets are designed to keep your private keys offline, protecting your crypto from online threats. Trusted by millions globally, Ledger offers:

  • Offline security: Private keys never leave your device.
  • Broad asset support: Manage Bitcoin, Ethereum, and 5,500+ cryptocurrencies.
  • Ledger Live integration: Buy, sell, swap, and stake crypto directly from your desktop or mobile device.

Step 1: Receive & Unbox Your Ledger Device

When you receive your Ledger device, verify it is authentic and untampered:

  • Check the packaging for official seals.
  • Inside, you will find:
    • Ledger hardware wallet (Nano X, Nano S Plus, or Nano S)
    • USB cable
    • 24-word recovery sheet
    • Quick start guide
⚠️ Only purchase Ledger devices from official sources.

Step 2: Initialize Your Wallet

  1. Connect your Ledger device to your computer or smartphone.
  2. Follow on-screen instructions to create a new wallet.
  3. Write down your 24-word recovery phrase. This phrase is your only backup—never share it digitally.
Your recovery phrase allows you to recover your funds if your device is lost, stolen, or damaged.

Step 3: Install Ledger Live

Download Ledger Live® from Ledger.com/start. Ledger Live enables you to:

  • Track your portfolio in real-time
  • Send and receive crypto securely
  • Install apps for supported cryptocurrencies
  • Swap and stake tokens safely
Ledger Live is available for Windows, macOS, Linux, iOS, and Android.

Step 4: Add Accounts & Manage Crypto

  1. Open Ledger Live and add cryptocurrency accounts.
  2. Install corresponding apps on your Ledger device.
  3. Begin sending, receiving, and managing assets.
Ledger ensures all transactions are verified on-device, keeping your private keys offline at all times.

Step 5: Keep Your Wallet Secure

  • Regularly update your Ledger device firmware via Ledger Live.
  • Beware of phishing attacks—Ledger will never ask for your 24-word recovery phrase.
  • Use strong passwords and enable optional two-factor authentication in Ledger Live.

FAQs — Ledger Support

Q: Can I recover my wallet if I lose my Ledger device?
A: Yes, using your 24-word recovery phrase on a new Ledger device or compatible wallet.

Q: Is Ledger Live free?
A: Yes, Ledger Live is free for securely managing your cryptocurrency.

Q: Which cryptocurrencies can I store with Ledger?
A: Ledger supports Bitcoin, Ethereum, Cardano, Ripple, Polkadot, and 5,500+ tokens.

Need More Help?

For detailed guides, troubleshooting, or support, visit the official Ledger Support Center at Ledger.com/support.

Secure your crypto today with Ledger.com/Start® — the official and safest way to get started with Ledger hardware wallets.

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